Returns & Exchanges
At ROLLER SKATE, we want you to roll with confidence, which is why we offer a 30-day return policy for all unused gear in its original packaging. If your skates don't fit perfectly or you've changed your mind, we are here to help you find the right pair.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place your skates and accessories back in their original box, ensuring all tags are attached and the product shows no signs of outdoor use.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our team inspects your returned gear for quality assurance, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing